How do USPS promotions affect customer services?

The selected answer focuses on how USPS promotions positively influence customer services by providing promotional benefits such as discounted shipping rates or introducing new mailing services. These promotions are designed to make mailing and shipping more accessible and appealing to customers, often resulting in cost savings for them. By offering lower rates or additional services, USPS can attract more customers and encourage existing ones to utilize services they might not have considered otherwise.

Promotions can enhance customer satisfaction as they create opportunities for users to save money on essential mailing needs, thereby improving the overall customer experience. While promotions can impact operational aspects, the primary aim is to enhance customer service by providing tangible benefits that align with customer needs and preferences.